Free Motivation Quotes and Inspiration Sayings

“When you make them mad, it’s twelve-to-one they’ll leave or be leery. It takes 12 positive impressions to overcome one negative one. What do you do to recover from an angry customer?” — Jeffrey Gitomer

“Whatever your job title, you are in the business of customer satisfaction. Who is your customer?” — Brian Tracy

“If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.” — Jim Rohn

“The only certain means is to render more and better service than is expected of you, no matter what your task may be.” — Og Mandino